Refund policy
Refund & Return Policy Our Promise to You — No Hassles, No Fine Print
We stand behind our product unconditionally. If you don't see results within 60 days, we'll make it right — full refund or replacement, your choice.
60-Day Results Guarantee
Use the product. If you do not get the results you're looking for within 60 days of purchase, you are entitled to a full refund or a replacement — whichever you prefer. No questions asked. No lengthy forms. No restocking fees.
You do not need to send the product back in its original packaging.
How to Request a Refund or Replacement
Getting your refund is simple. Just follow these steps:
- Visit the Contact Us section on our website.
- Send us an email with your order number and the reason for your return.
- Our team will respond within 1 business day and issue your refund or dispatch a replacement.
Do You Need to Return the Product?
In most cases, you do not have to send the product back. Because we stand behind our product so firmly, we don't want to put the hassle of shipping on you.
We may ask for a photo if the issue is product-related.
Only in certain cases will we need you to return the product. In those situations, return shipping charges back to our warehouse are the customer's responsibility.
Refund Processing Time
Once your return is approved, please allow some time for your bank or credit card company to process and post the refund to your account.
If more than 15 days have passed since we approved your return and you still haven't received your refund, please contact us at: hello@nudashine.com
Our Commitment to You
- Full refund or replacement, your choice
- No original packaging required
- No lengthy forms
- No restocking fees
- Response within 1 business day
- Honoured unconditionally
Questions? Reach us through the Contact Us section on our website or email us at hello@nudashine.com